Welcome to Trend Code Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website (trendcodeshop.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our exclusive property or licensed to us, protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium wardrobe essentials. However, slight variations in color or texture may occur due to monitor settings. If a product differs substantially from its description, you may return it under our Returns Policy.

2.2 Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice.

3. Ordering Process

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to cancel orders for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We verify prices during processing – if an error is found, we will contact you before proceeding.

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.2 Payment Security

All transactions are encrypted using SSL technology. You confirm that the payment method used is yours or you’re authorized to use it.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer:

  • Standard Shipping (£12.95): Shipped via DHL/FedEx, delivered in 10-15 business days
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days
Delivery times are estimates and may vary due to customs processing.

5.3 Shipping Restrictions

We ship worldwide except certain Asian and remote regions. Customers are responsible for any customs duties or import taxes.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

  • Items are in original condition with tags attached
  • Unworn and unwashed
  • Include original packaging
Non-returnable items: Underwear (including underpants and undershirts) and headgear for hygiene reasons.

6.2 Return Process

Email [email protected] with your request. We will provide return instructions. Customers are responsible for return shipping costs unless the return is due to our error.

6.3 Refunds

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Customer Responsibilities

7.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login details.

7.2 Accurate Information

You must provide accurate, current and complete information during checkout. Incorrect delivery information may result in additional charges.

7.3 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the site
  • Use any automated means to access the site without permission

8. Liability Limitations

8.1 Product Use

We are not liable for any injury or damage resulting from improper use of our products.

8.2 Website Availability

We strive to keep the site available but are not liable for temporary unavailability due to technical issues beyond our control.

8.3 Maximum Liability

Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the relevant products.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

11. Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions about these Terms, please contact us at:

Trend Code Shop
2989 Todds Lane
San Antonio, GB 78205
Email: [email protected]